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| Santa Cruz Solutions
E-commerce Feature List |
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Retail E-Commerce Suite Key Features
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| The Cart |
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The main functions any
cart needs are to allow customers to find products,
view products, and buy products. We do that. Our Internet
Retail system also includes:
Email a Friend
Customer Account Management
Order Status Checking
Full Coupon Support
Online Gift Certificates
Multilevel Store Promotions
Dynamic Menu Generation From Categories
Multiple Attribute Options
Inventory Tracking
Featured Products
Upselling Capabilities
Category Landing Pages
Complex Shipping Rule Calculation
Real Time Interfacing With FedEx, UPS,
and USPS
Flexible Four Step Check Out
Plus Much More
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| Design Flexibility |
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The front end of the online
shopping system was built to allow for complete design
independence. No matter how complex the layout of
your site or design, we can make it work with the
e-commerce solution. This means you do not have to
try and fit your corporate brand into a box just to
have online shopping. |
| Search Engine Friendliness |
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Four key things;
1. Page titles are dynamically created based on the
product or category your customer is viewing.
2. Page names are dynamically produced to provide
optimal SEO friendliness. The page names are
actually the names of your categories and products.
3. Keyword and description meta data can be entered
on a site wide basis or down to each category and product.
4. A dynamic site map guarantees that Google and the
other crawlers find every product detail page in your
online store. |
| Storemanager |
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The
Storemanager is the central place to manage your entire
store. The system has been built to provide
easy, simple navigation to all of the key areas.
The home page shows key information about your sales.
Graphs allow you to view sales for today, yesterday,
this month, last month, and this year. You are
also provided store alerts including low stock, Sale
Expiration, and new feature upgrades. |
| New Orders |
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Order processing has never
been easier. One page allows you to see all of the
new orders that you have received. Simply double click
on the order to view the complete detail. Once the
status of the order is moved from processing, the
order is removed from the New Orders screen. |
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| 3 Click Fulfillment |
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Three clicks. That's all
it takes to generate a PDF with an invoice, packing
slip, and fullfilment slip for each new order that
has not been processed. After the document is generated,
the system can automatically mark each order's status
to the next step. This moves the order out of the
new order screen, and the customer sees the updated
status in their account area. |
| Customer Information |
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Once a customer
has signed up for an account, you have the ability
to view all their important information. This
includes order history, billing and shipping addresses,
email information, the date they became a customer,
the total amount of their orders, and the ability
to send an email directly from the Storemanager. Storemanager
also employs drill down technology that allows you
to double click on many pieces of data to see the
detail information. For instance, double click on
an order and you are taken to that order detail page. |
| Product List |
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Some times
the hardest part of managing your products is finding
them. We have built in cutting edge technology that
allows you to quickly filter your product list by
SKU, Name, Quantity On Hand, Manufacturer, Vendor,
and Price. We have also built it to be fast. Our grids
only load a little data at a time. This feature makes
using the Storemanager an enjoyable experience not
a chore. |
| Product Information |
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Editing the detail of products
is a simple painless process. You can edit pricing
information, select manufacturer and vendor, enter
keyword and description meta data, use a rich text
editor to complete long descriptions, add multiple
images to our product image gallery, assign categories,
attributes, shipping information, tax rules, and select
related products. |
| Category and Attribute Management |
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Category management allows
an amazing level of flexibility. Unlimited categories
and sub categories allow for future expansion. You
have the ability to enter keyword and description
metadata that the search engine crawlers use when
indexing your site. You also can add a category banner
image, photo, and description that is displayed to
the customer when they view catalog pages for this
category.
You can also manage an unlimited number
of attributes. Each attribute can modify the
price of the product or the SKU, allowing the
user to enter information that gives your customer
maximum choices when purchasing. |
| Store Promotions |
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Store promotions and coupons
allow you to be in complete control. You can create
storewide, category, manufacturer, vendor, or product
based sales and coupons. We allow you to not only set
the start date and end dates, but also the time. This
means you can create a promotion that is valid for next
Friday between 10:00am and 3:00pm. Complete reporting
allows you to know which promotions performed the best. |
| Reporting and Tracking |
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Many e-commerce systems
only provide a handful of reports; our system comes
with over 20. The system is also built for easy expansion.
Need a custom report? No problem. If the data is stored
in the database, we can get it. Let us know what information
and the format you need, and you can have your
custom report in 24 hours.
All of our reports have the ability
to be exported to Microsoft Excel, XML, PDF, HTML,
Text, Tiff, and Rich Text Files. Reports can also
be sorted by any column returned. Many of them also
allow grouping and filtering of your data. |
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